You can make payment via credit card or direct deposit.
We are able to process your order Monday to Friday, 8am to 5pm.
Most products are delivered within 2 days of placing your order, but occasionally it can take 3-4 days.
We ship free throughout New Zealand (North & South Islands)
When orders are place via our website, we ship to New Zealand only. We do not ship small personal orders to other countries.
If you are in another country and you are interested in making a large commercial order, we are able to assist you. Please email us via the contact us page and we will make sure the relevant manager receives your request.
Yes, the SmartVU Home™ app is available on Apple iOS and Android stores at no charge.
Just search for SmartVU Home.
Each device comes with instructions in the printed Quick Start Guide.
If you have lost the guide you can download a digital version of it on the product page for that SmartVU Home™ device.
Most devices require just a few simple steps:
- Setting up the device in pairing mode
- Choosing the device on the SmartVU Home™ app
- Connect and enjoy
The cloud recording feature in the SmartVU Home™ app is a subscription service from a third party. Having the cloud recording feature means that your video security footage is safely saved off site, and can not be accessed by an intruder. This allows you to produce a still shot or video which could allow police to catch a criminal. Such recordings can also be very helpful for insurance claims.
If you choose to sign up to this subscription service you will be asked to agree to terms of service. These terms and the subsequent payment are directly related to the third party service, and not to SmartVU Home™. We simply provide this optional service for those who would like it.
You do not need to pay for this subscription service in order to record via our smart home cameras - recording can be kept local with no subscription cost by inserting an SD card into the camera or NVR device.